For deliveries in Italy area, shipping costs are free for purchases equal to or greater than € 59.00, below this amount there is a cost of € 5.80 for a single standard shipment. Shipping time range from 3 to 4 working days.
For deliveries beyond the Italian territory, abroad, the shipping costs are free for purchases of € 59.00 or more, below this amount there is a cost of € 14.80 per single standard shipment. Shipping time range from 10 to 20 working days depending on the country of destination.
At the time of delivery, in the event that the package shows obvious signs of tampering or alteration, the user must report it by signing under reserve. In case of failure to report as indicated above, the user will not be able to retaliate against Carreda, which is not responsible for failure to communicate by signature under reserve.
When opening the package, Carreda recommends keeping the original packaging intact in order to use it in case of return.
The courier makes two delivery attempts for each shipment, in the event that, on the second attempt, the recipient is still absent, the shipment is kept in storage at the competent office in the area, in this case the Carreda customer service will contact the customer in order to release the stock and make sure that the delivery takes place as soon as possible, if this attempt is not successful, the purchased product is returned to Carreda and after fourteen days from the date on which the product was returned to Carreda , the contract is considered terminated and the purchase order cancelled. Carreda will then refund the amount paid by the user, except of the costs of unsuccessful product delivery as well as the costs of returning the product to Carreda and storage costs. The termination of the contract and the refund amount will be communicated to the user via email.